Though I've been in the service industry forever, I am still a forgiving customer. But some behavior is so...
After we got our coffee at the new Victrola cafe on Pike, we asked if they had wireless, and were met with a blatant combination snicker/sneer. It's a move with a high degree of difficulty and takes even the most learned English butler years to master. But this was followed by the barista's retort along the lines of "We don't cater to your kind here." I saw this repeated again while I finished my latte (too fascinated to leave), and witness it again on repeat visits (to prove it wasn't lust one bad apple), which is why I’m writing about it.
Doesn’t the 15th Ave East branch have wireless? (Not on weekends.) Have they been secretly hating on me and my iBook? That’s their business if Victrola wants to rebuke modernity to try and recreate the imaginary, moleskined-bedecked, penny universities of yore. I've read of their distaste for wireless culture in the past. But if I'm not Victrola’s kind of customer, a little sign stating "sorry, no wireless" will suffice, and I will gladly take my wired ass somewhere open to my lifestyle choice, like Bauhaus or faire. And don't make this about free wi-fi campers--there are plenty of ways to ensure people pay "rent" for the service. SERVICE is my entire point, as in good, and friendly.