Actually, the company's customers are pointing it out.
This from new numbers released today by the American Customer Satisfaction Index, which shows Microsoft posting a record-high satisfaction rating of 78 (out of 100).
It was only a couple years ago that the company's ratings bottomed out at 69.
That doesn't necessarily mean that people are buying Microsoft products any more than they used to (both PC and software sales are down from last year). But it does mean that fewer and fewer people feel like putting a gun in their mouth every time Windows crashes or they're forced to make a phone call to Hajim in the Bangalore technical support office.