Forcing anyone to take an unscheduled detour to Cleveland is an offense punishable by some light boulder-splitting. But for perpetrating the crime against a small child, Delta officials should be consigned to a lifetime's worth of middle-seat flights between two tuberculosis-stricken Big & Talls.
Kieren Kershaw-Gerow was supposed to fly from Spokane to Boston to visit his grandparents. But when he made his connecting flight in Minneapolis, the unaccompanied 9-year-old was instead sent to the City That America Forgot.
"It was just weird. I was like, I'm suppose to be at Boston not Cleveland," the obviously traumatized youngster told WOIO-TV in Cleveland.
Delta says the mix-up came about because of a "paperwork swap." But Kershaw-Gerow's grandfather said officials didn't even look at his grandson's boarding pass when he got on the flight.
Delta apologized to the family, issued refunds, paid for the flight and gave them credit for future trips, along with promising never to force Kershaw-Gerow to go to the Rust Belt ever again.