3338262471_49ebc1c391.jpg
"Yeah, about that fish you ordered..."
Schoolkids have "the dog ate my homework." But what absurd excuse can companies fall back on when they fail

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Amazon Tells Customer Missing Part Was Eaten by Alligator

3338262471_49ebc1c391.jpg
"Yeah, about that fish you ordered..."
Schoolkids have "the dog ate my homework." But what absurd excuse can companies fall back on when they fail to deliver? How about, "Your package has been eaten by an alligator"?

A Consumerist reader named Will says that's the reply he got from Amazon when a computer part he ordered never showed.

I swear, I am not making any of this up.

So I ordered a computer part from Amazon. We have Amazon Prime, and the part was supposed to show up yesterday, but never did. I called Amazon's 800 number this morning (actually 866-216-1072, if you want to note it for future reference), and got a female rep with not-so-good English. After quite a thrash getting my information, she allegedly called the shipper (long time on hold for me) and came back to say they had told her my package would not be delivered...

... because it had been eaten by an alligator.

Again, I swear, I am not making this up.

I made her repeat it about five times. "It may have been a different animal" was as far as she'd budge off of this story.

I called the shipper after I got off the line, they said, "WHAT?!?", and went on to tell me the package is on the truck and should arrive today. So I called Amazon back, and kept at it until I reached a native English speaker. He said, "WHAT?!?!?"

Acording to both the shipper and the non-alligator Amazon rep, the package is still on its way, and allegedly does not have any large tooth marks. I may not ever get the part, but at least I'm giving people some good stories to tell today...

Note to Amazon's disgruntled comic fans. If you're still upset that you never received those heavily discounted books you ordered, at least you can take comfort knowing the excuse you were offered was slightly less ridiculous than consumption by reptile.
 
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