Amazon's customer service department deals with some particularly unruly book worms.
"Game Change," a deliciously juicy deep-background gossip fest about the 2008 election, is currently Amazon's number-one bestseller. But if you judged it strictly by its customer review (a paltry two out of five stars), you'd think most readers hated the book.
Of the 163 one-star reviews, nearly all of them have nothing to do with the book's content and everything to do with how it's being published.
HarperCollins, like a lot of other publishers, is delaying the release of its e-books until after an initial print run; "Game Change" won't be available until February 23rd, a full month after it came out in hardcover. In response, frustrated Kindle users are trying to drag down "Game Change's" rating until it looks less appetizing than an album of metal covers from Pat Boone.
The Guardian calls this a "revolt." Which is an insult to 13th-century English peasants everywhere. (As if they hadn't suffered enough!) Especially since, based on the numbers, the revolt is doing nothing to impact sales.
But the angry mob may be unintentionally credited for forcing HarperCollins & Co. into action, as Amazon is giving publishers more and more incentive to time e-releases with the paper versions: Just yesterday they announced a new pay scale that would double the amount of revenue sent back to authors and publishers alike. Maybe enough to placate the suits, and the angry mob.