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Melaleuca Gives the Amway Treatment to “Natural” Products

An Idaho Republican is moving expensive laundry detergent to neighbors everywhere.

At the end of October, a post appeared on Craigslist asking for people interested in preserving the environment and maintaining a healthy, chemical-free lifestyle. And really, who in Seattle isn't?

But the ad wasn't for a product, service or cohousing community; it was offering the chance to, yes, build your own home-based business.

Multilevel marketing—the pyramidlike (but only like!) business model made famous by Amway and Mary Kay—has, inevitably, gone green. Melaleuca, a household-products company based in Idaho (named for the plant from which tea tree oil is derived) is actively recruiting in the Puget Sound area.

Brenda Malpedo of Tacoma, a Melaleuca "marketing executive," placed the Craigslist ad in order to recruit other salespeople to join. Malpedo says she was looking for natural products to use and a way to make money from home when a friend introduced her to the company. "It was kind of like an 'a-ha' moment," she says.

According to documents filed with the Federal Trade Commission, signing up as a Melaleuca marketing executive costs $29 and doesn't come with a large product-buy up front. But to maintain that status, an executive must also enroll as a Preferred Customer and purchase a minimum of about $45 of Melaleuca products every month.

It shouldn't take long to hit that minimum. A 96-ounce bottle of Melaleuca laundry detergent sells for $20. Trader Joe's sells a 128-ounce bottle advertised as natural for $8.99. Melaleuca's exact product formulas are proprietary, according to product labels, but the detergent ingredient list includes surfactants, enzymes, melaleuca oil, colorant, and fragrance.

Cathy Good of Seattle says she started worrying about the cleaners in her home a little more than three years ago when she had a 1-year-old daughter toddling around the house. A friend told her about dangerous chemicals found in household cleaners. "He just opened my eyes, you know." And, he told her, it was a business opportunity.

That friend, Val Mohney, a 38-year-old Melaleuca marketer living in Edmonds, says he equates purchasing natural products with taking a political stand for the environment. "In my opinion we vote with our dollars, and we're either voting for the things that support the environment or the things that do not support the environment," says Mohney, a former massage therapist who likes Hillary Clinton in 2008.

That philosophy does not necessarily go all the way up the chain, however.

Multilevel marketing companies can operate legally as long as a product shows up in someone's home at some point down the line. But as with their illegal counterparts, pyramid schemes, the person at the apex takes in the most. The man at the top of the Melaleuca tree is Frank VanderSloot, patriarch of a large Idaho Falls, Idaho, Mormon family that gives strong support to local and national Republican candidates.

VanderSloot and his family, which includes 14 children, have given more than $186,000 to Republican candidates and committees, as well as conservative groups, since 1994, according to databases maintained by the Center for Responsive Politics and the Idaho secretary of state's office. The Idaho Falls Chuckars, a minor league baseball team, play in a ballpark named for his company.

A Mitt Romney backer, VanderSloot is also a believer in Sen. Larry Craig, with whom he was inducted into the Idaho Hall of Fame by an Idaho travel and trade magazine company this year. Craig has received $8,100 from the family since 1996. "I think this whole thing in the bathroom in Minneapolis is a bogus deal." VanderSloot says by phone. He adds that he knows Craig and doesn't expect to see him run again, but if he does, "I would be supportive of him."

VanderSloot, who has been Melaleuca's president since creating the company in 1985, says recent interest in natural lifestyles has given his business a shot in the arm. A company report says sales hit $783 million in 2006, almost double where they were five years before. "We gained an understanding of the demand for naturally oriented products," he says. "We were there before being natural was in vogue."

The specifics of Melaleuca's financial structure are spelled out clearly in a letter VanderSloot filed with the Federal Trade Commission in July 2006. He wrote in opposition to proposed rules that would require direct-marketing companies like Melaleuca to provide disclosure documents about the nature of the business to prospective marketers at least seven days before they sign any contract, and to state whether or not there have been any legal actions against the company in the past 10 years. Melaleuca opposes the proposed changes, which the FTC hasn't yet decided on.

Melaleuca, according to VanderSloot's letter, markets personal care, nutritional, and home cleaning products with catalogs, and uses a network of "marketing executives" to expand its customer base. According to the FTC documents, almost 250,000 people became Melaleuca marketing executives between mid-2005 and mid-2006. As of May 2006, only 169,000 of the company's marketers were "active," meaning they had referred others into the system.

VanderSloot says his business is about selling the product. The referrals, he says, are only a small focus. About 60 percent of their customers just purchase the product; they haven't signed up to start their own home-based business.

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  • Yes Sir 10/20/2011 3:15:00 PM

    http://www.mlmincomeopportunity4u.com/

  • 09/12/2011 4:25:00 PM

    Melaleuca just introduced sulfate free hair care products :-)

  • 08/04/2011 1:36:00 AM

    Stan I,too invested and still am a preferred customer. as time went on I started looking more and more at the products ingredients and Melaleuca is not all natural as they claim they are. Their Vitamins are no different than Standard Process. Their Body, Hair and Facial care is no different than yes2carrots, their Laundry products are no different than Rockin greens soap, Nellie's all Natural laundry.etc-etc.. yes Melalucea is good but no different than other SLS free products only difference its geared toward a business investment. I do not agree being charged more just because you are not a Preferred Customer of which I will be canceling my acct very soon. especially when i have to buy each month to keep the "preferred customer" status. There are some negatives such as claiming "natural" when SCS that's in their products are in the same class as SLS. As well as the shipment of products I received being damaged. it is a smart "shark tank", keeping it green business move on their part but anyone who researches no there are those who succeed, those who manage and those who fail. But in no way shape or form are they the greatest eco-friendly company nor are they "ALL NATURAL" just one of the smartest by charging less for being PREFERRED giving the customer the choice !!! In all reality it reels in in like a "worm on going after the food on the hook"

  • 08/04/2011 12:24:00 AM

    Mom2boys: Melaleuca is not all natural. "Sodium Coco-Sulfate is basically the same thing as Sodium Lauryl Sulfate. This means it's a harsh cleanser. Both Sodium Coco-Sulfate and Sodium Lauryl Sulfate are made from coconuts, and go through nearly the same process. It's just that Sodium Lauryl Sulfate is a more purified version of Sodium Coco-Sulfate. This basically means Sodium Coco-Sulfate doesn't foam as well as Sodium Lauryl Sulfate, and the quality of Sodium Coco-Sulfate may vary a bit more, and isn't quite as strong as Sodium Lauryl Sulfate." sodium coco sulfate (SCS) and sodium lauryl sulfate (SLS)are the exact same chemical with the exact same CAS # as 151-21-3. most companies are switching to SCS products because its more diluted and charging more calling it "sulfate free" Sodium Trideceth Sulfate is a Sulfate Surfactant and on the labels.(Mostly in Tear Free shampoo( It’s a mild surfactant but don’t be surprised if you see it get taken out anyway because of the sulfate-free hype Basically its still A sulf-surf. One is just milder than others and some are more expensive than the next.

  • Mom2boys 07/18/2011 11:31:00 PM

    I don't have anything against Melaleuca. I'm a new customer. But I am disturbed by the ingredients list in the kids wash and kids shampoo that just arrived. I can't pronounce most of the long list of ingredients. How is this natural? As anything you buy that can make other people rich, buyer beware. And there's nothing wrong with questioning products. I can make my own cleaning products and I'm tempted to with all the love it or hate it extreme beliefs in these products. They're just products.

  • Rauliojo305 06/07/2011 5:07:00 PM

    A can help you with that my wife is a customer of melaleuca rauliojo305@hotmail.com

  • Victor Andrada 03/21/2011 9:07:00 PM

    Article is not bad, hate when talk about the CEO's political support. It doesn't matter to me, I don't ask wallmart, kroger, J&J or Proctor & Gamble CEO's political views in order to buy something as I don't care about Ford or Toyota CEO's political view to buy a car, totally irrelevant. To those who say that people that write good things about Melaleuca are salesman, It doesn't work that way, unfortunately the only way to know about the great company products is been a customer or using the products( what is hard to do without been a customer), so obviously everybody who talk about Melaleuca products used one before!!! And is not bad, I'm a customer and a Executive but I have a lot of customers that don't build the business with the company and can give great testimonies about Renew, Melaleuca oil, Vitality Pack, etc.....

  • Victor Andrada 03/21/2011 8:59:00 PM

    So what products do you buy at the store? the ones that tell you the political view of the CEO??? How you do that??? you search for the CEO's party before you buy a detergent at Wallmart, or before you cross the door at the same store?? wow, please let me know how you do that!!

  • Victor Andrada 03/21/2011 8:55:00 PM

    Or what is worst, why FDA don't baned any toxics from big companies as J&J, Proctor & Gamble. You all should see this information here: www.safecosmetics.org . Those companies probably invest more money in political parties because their own interest, not because their own political views.....

  • Tim 03/01/2011 7:59:00 PM

    Such hostility...tsk, tsk, tsk, what happened to the New Civility? I've been a Melaleuca customer for almost 8-years now... I've never heard a complaint about Melaleuca yet where the 'prosecutor' knew what they were talking about...you are no exception. The 15-tons of product was not laundry detergent, or some deadly chemical,...it was the old stock of vitamins they got rid of when they improved the formula. I read the article, they dumped vitamins and minerals!!! Not nuclear waste... Last I heard vitamins, and especially minerals, don't pollute anything...as a matter of fact, minerals come from the ground, so it will probably make that land pretty fertile... it's not hurting anything. I just can't figure why so much hostility from people like you? Here is a company that is trying to do what we're all told today is the right thing to do, and is actually making a dramatic, positive difference in people's lives, but it's not good enough, and it never is... You should try some of our vitamins, try them for 90-days risk free, you'll feel better, maybe you won't be so angry all the time. Cheers!

  • Tim 03/01/2011 6:05:00 PM

    Maire, Yes that is a Melaleuca Product, I use it all the time myself and have for years now, it is very effective, you can even over dilute it and it still works great...they make good stuff. You're probably opened an account by now, if not, email me at tb50z@yahoo.com Cheers

  • marie potts 10/03/2010 12:49:00 AM

    I have a product that I probably purchased at or from amway. The product name is "oil of melalcuca PRE-SPOT. I found it stuck away in a cabinet. I have used it for various spots on clothing and carpet. I LOVE it. Is this your product? Can you help me find this product or can I purchase it from you?. The label had Idaho Falls, Idaho on it. Your help would be appreciated. Marie Potts.

  • DA 07/12/2010 12:06:00 AM

    "no bleach, no lye, no harsh chemicals, natural ingredients" . Really.. no harsh ingredients? Melaleuca uses a chemical called Tincture of Green Soap in the Sol-u-mel. Check out any MSDS and it will tell you how harsh it really is! Potential Acute Health Effects: Hazardous in case of skin contact (irritant), of eye contact (irritant), of ingestion, of inhalation. Slightly hazardous in case of skin contact (permeator). Severe over-exposure can result in death. Potential Chronic Health Effects: Slightly hazardous in case of skin contact (sensitizer). CARCINOGENIC EFFECTS: Classified PROVEN by State of California Proposition 65 [Ethyl alcohol 200 Proof]. Classified A4 (Not classifiable for human or animal.) by ACGIH [Ethyl alcohol 200 Proof]. MUTAGENIC EFFECTS: Mutagenic for mammalian somatic cells. [Ethyl alcohol 200 Proof]. Mutagenic for bacteria and/or yeast. [Ethyl alcohol 200 Proof]. Mutagenic for mammalian somatic cells. [Glycerin]. I wouldn't call that natural! What in there products is natural?? All of the endocrine disruptors, or the toxic chemicals that cause liver failure? Or the use of a pesticide in the hand soap (aka Tricoslan) Is that natural? Or that the majority of the ingredients Melaleuca uses has a hazard rating of 6 or above. Maybe the products are a step up from Bleach but that doesn't carry much weight. Demand the ENTIRE list of ingredients including fragrances!! It's about transparency. Show me the proof that the products are as natural as you claim! You can't because Melaleuca won't tell you! Ask for all of the MSDS on the cleaning supplies. Thank you melaleuca for lying to your customers and promoting yourself as a "green company" when you are far from it!!

  • Andrea 07/09/2010 12:05:00 AM

    Melaleuca products - no bleach, no lye, no harsh chemicals, natural ingredients. For competitors who want to slam the company because they think its a good business practice, it's not. I love Melaleuca's products and have been using them for years. Nothing, and I mean NOTHING helpd my son's sever eczema. Only after switching to Melaleuca's products were we able to fix that problem. You can say what you want, but I know what has worked for us, all you need to do is try the products to know they'r top quality and much safer than the toxic stuff found in the grocery stores. Thank you Melaleuca!

  • DA 06/16/2010 8:07:00 PM

    Where's the PROOF that these products are natural?! Melaleuca "claims" their products are so natural then show the customers the full ingredient list on the cleaning products. Even poison control doesn't have the MSDS on the cleaning products but 1 product. Where are the rest? Melaleuca also claims that the reasons the ingredients aren’t released are proprietary and that the cleaning products aren't rated for commercial use. If the ingredients are truly as natural as they claim; i.e.: lemon juice, baking soda, vinegar, and then it’s not proprietary, only the ratios are. All of this hype on a Wellness Company that dumped 15 tons of their own product into a landfill that will seep into our water system. http://www.mlm-thewholetruth.com/network-marketing-news/melaleuca-dumps-10-4-million-of-old-vitamins/ If a consumer truly believes by putting petrochemicals and hundreds of other synthetic, toxic chemicals on their body is “natural” then I pity them for believing in what they were told. Do your own research... There isn’t very much that is natural about Melaleuca’s products. This company is getting rich by making people believe they are buying natural/green products when in turn, they are not. I feel they are misleading their consumers with an added incentive to make money.

  • Indy 05/20/2010 1:44:00 AM

    "I have to agree with Lou. This article sounds more like a political attack than anything else. Then again, that is what Laura is becoming known for." I agree. Laura is hardly viewed as credible any more.

  • Janie Kauther 05/16/2010 10:17:00 AM

    I am trying to find out where I go to order the melaluca products.

  • Anne 04/06/2010 6:58:00 PM

    I have been a mealeuca customer for over 6 years and find this article very distateful.....I have not build a business and have found thier product better than anything I have bought at the grocery store....even Trader Joes where i do most of my shopping....the prices quoted are completely inaccurate for a prefered customer........the multilevel approach wrong....it is set up more like a Co op.....I received revenues for over 6 years without telling a soul about Melaleuca........my son's Asthma and Excema is better because of Melaleuca....thanks Frank.......I don't know of another company that will share its profits with a customer that did not tell one person including Tracer Joes, Safeway, Costco,Walmart or any other chain.........I don't care about Mr Vandersloot's political or religious slants......and why should you.....this is a free contry or so I thought.......we are all allowed to disagree with one another.....maybe I missed something? I am an immigrant to came here for freedom of speech.... Why don't you spend you time looking at their awards as a company and the fact that they are adding jobs when everyone else is currently laying people off.

  • melaleucasux 01/11/2010 6:44:00 AM

    Melaleuca is a huge scam. It claims to be a "green" company and is far from it. Its products are average but way overpriced and you are forced to buy $45 worth of products every month. I'm sorry, but that's probably more than what I use in one year! If you really want to be green, you can make your own household cleaners out of vinegar and/or baking soda. If you want to make money as a Melaleuca rep, you have to sell the idea of being "self-employed" to a bunch of other people who have to sell the same idea to a bunch of other people and so on; it's not based on selling a quality product. My husband used to be a rep and we've used the products. They are not all that and Melaleuca oil is not divine. Any time I see comments from sales reps from the companies, they sound like a bunch of robots.

  • WAHU 10/26/2009 9:41:00 PM

    Some of the responses are so annoying. But it's laughable that people think because THEY didn't make any money with our company, that the business doesn't work. What is the ONLY variable between those that succeed and those that don't? The PERSON. I joined in December 2002 and have made over a quarter million which isn't bad for a stay at home mom. I have a gal that I helped to join and she has made MUCH more than me. The only variable that is different for her and I is OURSELVES. Don't blame a company that has produced over 600 Executive Directors all making SIX FIGURES for your own inabilities. As far as the article goes, a total joke. Do you know anything about Melaleuca? The majority of all members of Melaleuca are STRICTLY customers, not building a business at all. People join because they are real people, wanting real products that they really need and use. A few join and build a business. If you want honest answers, more information or want to learn from someone who has been impacted in all areas of wellness by Melaleuca, talk to someone with experience. www.GoodLifeToGreatLife.com

  • Jen Baird 10/26/2009 9:31:00 PM

    This is one of the most inaccurate articles I've read in awhile. Someone didn't do very much homework on Melaleuca before writing this. One bottle of Melaleuca laundry soap does the work of half a dozen bottles of store-bought soap. I could go on and on about the ignorance of your article but instead I will just say how sad it is that you feel the need to bash a company with credentials miles longer than your own. www.melaleucaawards.com

  • BayAreaMompreneur 05/30/2008 12:09:00 AM

    Hmmm... This was an interesting read as I am a former Melaleuca customer. I just recently converted to Shaklee, which is the the first company in the world to be Certified Climate Neutral. (totally offsetting C02 emissions, resulting in a net zero impact on the environment). Being a Green Mommy this really impressed me. I believe the home should be the safest place in the world! We should all celebrate Earth Day Everyday! -Christine Chen http://monkeybabyboutique.blogspot.com http://www.theglobalsuccessteam.com

  • Jeremy 05/19/2008 8:27:00 AM

    Rubbish and embarrassingly childish "journalism" - even the graphic is shaped like a "pyramid".

  • K 03/25/2008 12:43:00 AM

    As a Melaleuca customer, I found this article incomplete. Mr. VanderSloot's political background, are not of any interest in my decisions to keep my family healthy. I am sure if you ask the average consumer who buys Clorox, who the president of the company is and where he or she stands on political views. They would look at you like you were crazy. If this article was intended to inform about Melaleuca products, it failed. That 96 oz. bottle of detergent is very concentrated and lasts me more than 6 months! You don't pay more with Melaleuca you pay less and get more. Not sure where those numbers came from. I love Melaleuca's products. They have changed my life in phenomenal ways and have changed the lives of many. I am a customer for life.

  • Jan 03/19/2008 4:34:00 AM

    I've been with the company for several years, and all I can say is I love their products. I wouldn't go without them even if they didn't give me a 40% discount for shopping with them each month. When researching the company, I found them listed in the Inc. 500 hall of fame, and the CEO was given the Entrepreneur of the Year award from CNN. There was a lot of other things too (that I don't remember right off the bat), but those things didn't impress me too much until I tried the products. For example. I have a 2 year old who spilled green food coloring on our WHITE carpet yesterday. I only found it after the stain had set in. A MOTHER'S NIGHTMARE! But their Pre-spot product got it right out! So if you're wondering about the products, I say - give them a try. They'll give 100% money back on anything you buy that you don't like. And if you're experience is anything like mine, you'll be delighted you did.

  • Jake Adams 03/19/2008 4:20:00 AM

    http://www.rmbarry.com/research/ has more information on Melaleuca.

  • JT 03/16/2008 4:10:00 AM

    www.nabcorp.com.au is of value to anyone researching Melaleuca.

  • Janet 01/09/2008 4:16:00 PM

    This is obviously written by someone more interested in pushing a political point of view than writing a good story. Laura Onstot is a huge liberal who doesn't like anyone who stands for anything conservitave. When you write in a sub-title of "An Idaho Republican..." and it's supposed to be a story about a business and their products, it's obviious she's having a tough time keeping bias out of her increasingly compromised "journalist" title.

  • Esther 12/10/2007 6:35:00 PM

    This article has many mis-statements in it. One example is the laundry detergent reference. First of all, it costs $14.99 to someone who is a preferred customer, and yes, it's a 96 oz bottle, but that 96 ounces lasts 96 loads. I wonder how many loads the other bottle they mentioned does - I doubt it does 96 loads. Secondly, the average income statement they made. They are not taking into account that this includes ALL marketing executives - including those who may have only referred 1 person. If you look at the income stats for those who are referring as a business, the income stats would be much higher. Obviously, this article has a political slant and it is clear that the person writing it has something against republicans. I'd like to see them look up other manufacturers, like Procter & Gamble or Johnson & Johnson, and discuss where their money goes - such as millions of dollars just for advertising alone. Esther L. http://workfromhomeandloveit.blogspot.com

  • Stan 12/08/2007 10:53:00 AM

    I would have to guess that most of the other commentators about this article would be Melaleuca sales reps or otherwise involved with the company. I admit I was sucked into becoming a "sales executive" with tale of people who made hundreds of thousands of dollars, but the "sales meetings", the "suggested" courses on how to sell the product and the utter lack of interest by anyone I knew led me to realize that I was never going to make any money with this company. As with most of the direct marketing businesses that I have looked at there are a few people who make a good income, but for most it is not at all profitable. I know that many people are sold on the value of the products the company sells, but I found them overpriced and on top of that there is the cost of shipping. I only wish I had seen this article before I became involved, but I am glad I got out when I did. As to the political nature of the story, I personally DO let the politics of the companies I deal with influence how I spend my money and it was after I discovered, by my own research, Mr VanderSloot's politics that I made my final decision to leave his company.

  • Alex 11/29/2007 4:34:00 AM

    After reading this article I'm GLAD Seattle Weekly is going after these people! Keep it up and great work!

  • Thomas 11/28/2007 10:18:00 PM

    ummm yeah, I gotta agree the article is a "weird" mix, for lack of a better word. the politic aspect is forced. at least be better at hiding it...because damn it is obvious.

  • Ellouise 11/28/2007 9:47:00 PM

    Although I am not a party loyalist, I admit I've only voted for one Republican presidential candidate in my 84 years. I have however often voted for Republicans on the state and local levels when I liked them and thought them to be more competent. Although Democrats tend to be the party of no ideas (and Republicans the party of bad ideas), I choose a democrat more often than not. With that out of the way, I was dissapointed with the political direction of this article because their Renew lotion has been a Godsend for my skin and their laundry detergent lasts me for months and months. I do not watch Fox news because they "report" news and interviews in this way. Please stop trying to duplicate them on the other side of the political spectrum. I realise there is always bias but I am saddened that my grand children and younger generations are exposed to poor quality journalism like this that makes no significant attempt to overcome their personal bias. Read about and learn from Walter Cronkite (if you are old enough to know who he is) and not Bill O'Reilly. You will have more credibility and history will remember you more fondly. Unless you begin every story that involves non-politicians with "An X Republican..." or "An X Democrat..." then I hope that the Seattle Weekly will consider better enforcing high journalistic standards.

  • Sandy 11/27/2007 4:35:00 PM

    As a longtime Melaleuca customer, I found this article interesting. I knew a few things about Mr. VanderSloot's political leanings, but usually tend to keep personal politics out of my purchasing decisions. If this article was intended to inform about Melaleuca products, it failed. That 96 oz. bottle of detergent is very concentrated and lasts me more than 6 months! I may pay a little more with Melaleuca, but I get more too. This is a good company with great products.

  • Andy Peters 11/24/2007 5:23:00 PM

    I have to agree with Lou. This article sounds more like a political attack than anything else. Then again, that is what Laura is becoming known for.

  • Lou Abbott 11/22/2007 3:00:00 PM

    The article reflects a odd combination of topics. It seems to be an article about green products sold by a direct sales company, but quickly seems to turn into more of a commentary about the politics of the owner of company. (It also reflects the reporter's rather simplistic view of the legal issues involved with Multilevel Marketing.) Lou Abbott Founder http://www.MLMtheWholeTruth.com ...for people who want to know the whole truth about Network Marketing

 

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